When you pre-order an item on Instagram, we’ll conduct an initial authorization hold of $1.00 USD to validate your payment method. This hold will be reversed immediately.
In addition to the initial hold, we’ll conduct an authorization hold for the total purchase amount 2 weeks prior to shipment to ensure your payment method is still valid. If you placed your order less than 2 weeks before the shipping date, we’ll conduct the hold upon your order.
Your payment will be processed when the shop marks the item as shipped. You’ll receive an email and a notification in the app when your item is marked as shipped. This will also be reflected in your Order status.
To view your Order status:
Instagram app for Android and iPhone:
Tap
or your profile picture in the bottom right to go to your profile.
- Tap in the top right.
- Tap Orders and payments, then select an order.
- Tap an item to view Order status.
Please make sure the payment method you selected at checkout is still valid. You can
update your payment method at any time before your payment is processed.
Keep in mind that if we’re unable to process your payment, your order may be canceled.